Terms & Conditions
Please read these terms carefully. Your use of our services constitutes acceptance of these terms, ensuring a clear and secure experience for everyone.
Introduction & Acceptance
Welcome to Your City Seller — India's premier destination for premium bike helmets. By accessing and using our website, you agree to be bound by these Terms and Conditions.
Your City Seller operates from Delhi, India, and specializes in providing high-quality bike helmets designed for safety, comfort, and style.
Product Information
Our Premium Helmet Collection
We offer a wide variety of bike helmets to suit different needs and preferences, ensuring maximum safety and comfort for every rider.
All products are carefully crafted with premium materials and undergo strict quality control. However, slight variations in color, texture, or fit may occur due to manufacturing processes.
Pricing & Availability
All prices are listed in Indian Rupees (INR) and are subject to change without notice. Product availability is updated in real-time, but we cannot guarantee stock availability until your order is confirmed.
Ordering & Payment
Order Process
When you place an order through our website, you are making an offer to purchase the product(s) at the stated price. We reserve the right to accept or decline any order.
Payment Methods
- Credit/Debit Cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
- Digital Wallets
All payments are processed securely through certified payment gateways. We do not store your payment information on our servers.
Shipping & Delivery
Delivery Areas
We provide India-wide delivery services from our Delhi headquarters. Delivery times may vary based on your location:
- Delhi NCR: 1-2 business days
- Major Cities: 3-5 business days
- Other Areas: 5-7 business days
Shipping Charges
Free shipping on orders above ₹1,999. Standard shipping charges apply for orders below this amount. Express delivery options are available at additional cost.
Returns & Exchanges
Return Eligibility
You may return products within 7 days of delivery for a full refund or exchange, provided:
- Items are in original condition with tags attached
- Products have not been worn, washed, or altered
- Original packaging is intact
Exchange Process
Size exchanges are available for the same product in different sizes, subject to availability. Color exchanges may be considered on a case-by-case basis.
Privacy & Data Protection
Information Collection
We collect personal information necessary to process your orders and improve your shopping experience, including:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely)
- Size preferences and purchase history
Data Usage
Your information is used solely for order processing, customer service, and marketing communications (with your consent). We comply with Indian data protection laws and never sell your personal information to third parties.
Limitation of Liability
Your City Seller strives to provide accurate product information and reliable service. However, we cannot guarantee:
- 100% color accuracy due to monitor variations
- Uninterrupted website availability
- Error-free product descriptions
Our liability is limited to the purchase price of the products. We are not responsible for any indirect, consequential, or incidental damages.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of this website or purchase of our products will be subject to the exclusive jurisdiction of the courts in Delhi, India.
Dispute Resolution
We encourage customers to contact our customer service team first to resolve any issues. If a resolution cannot be reached, disputes will be handled through the appropriate legal channels in Delhi jurisdiction.